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ICSE Class 10 Stakeholders & Consumer Protection — practice questions

Explore 98 free Stakeholders & Consumer Protection questions in ICSE Class 10 Commercial Studies. Open each question or exercise to read its content, reference answers and available explanation.

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Stakeholders & Consumer Protection questions and exercises with answers

Showing questions 1–30 of 98.

Under the Consumer Protection Act 2019, a 'consumer' does NOT include a person whoRead the answer and worked solution →A 'right to safety' for consumers protects againstRead the answer and worked solution →In which year did a Stanford memo first use the term stakeholder?Read the answer and worked solution →Who championed and developed stakeholder theory during the 1980s?Read the answer and worked solution →Which stakeholders engage in direct economic transactions with a firm?Read the answer and worked solution →Which group is classified as a primary stakeholder in a corporation?Read the answer and worked solution →Which group is typically categorized as a secondary stakeholder?Read the answer and worked solution →How do shareholders relate to the wider stakeholder group?Read the answer and worked solution →Besides stockholders, which group makes contributions and bears risk?Read the answer and worked solution →In corporate management, which word is used as a synonym for stakeholder?Read the answer and worked solution →What defines stakeholders according to Post, Preston, and Sachs?Read the answer and worked solution →What are customers entitled to receive under stakeholder theory?Read the answer and worked solution →Whom did Freeman's 1983 stakeholder theory explicitly include?Read the answer and worked solution →What responsibilities form Archie Carroll's pyramid of CSR?Read the answer and worked solution →What does the Creating Shared Value concept consider interdependent?Read the answer and worked solution →Which two stakeholders does Creating Shared Value view as essential?Read the answer and worked solution →How do companies practice ethical marketing toward their consumers?Read the answer and worked solution →What is a key practice in responsible supply chain procurement?Read the answer and worked solution →How do firms enhance employee human capital as part of social action?Read the answer and worked solution →What does a firm's Social License to Operate represent?Read the answer and worked solution →Who coined the term triple bottom line in 1994?Read the answer and worked solution →Which three elements constitute the triple bottom line framework?Read the answer and worked solution →In the triple bottom line, what does the People dimension represent?Read the answer and worked solution →What does the Planet component of the triple bottom line measure?Read the answer and worked solution →What workforce benefit results from socially responsible fairness?Read the answer and worked solution →Under the Companies Act, 2013, what minimum CSR share must firms spend?Read the answer and worked solution →What is the primary aim of consumer protection?Read the answer and worked solution →How is a consumer defined in commerce?Read the answer and worked solution →Which consumer right fosters informed purchase decisions?Read the answer and worked solution →What does consumer protection law primarily regulate?Read the answer and worked solution →

Worked practice questions

Under the Consumer Protection Act 2019, a 'consumer' does NOT include a person who

  1. Buys goods for personal use
  2. Hires services for personal use
  3. Buys goods for resale or commercial purposes
  4. Uses goods with permission of the buyer
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Correct answer: C. Buys goods for resale or commercial purposes

1. The Act protects end-users; not those buying for re-sale or commercial purpose. 2. Personal-use buyers, service users and permitted users are explicitly included. 3. Buying for commerce takes the person out of the consumer definition. 4. Hence (B) is NOT a consumer. _Source: Maharashtra Balbharati Std XII OCM, Ch 8 "Consumer Protection", §8.1 ¶§8.1_

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A 'right to safety' for consumers protects against

  1. High prices (typical) (typical)
  2. Goods hazardous to life or property
  3. Tax disputes (typical) (typical)
  4. Salary delay (typical) (typical)
Show answer and solution

Correct answer: B. Goods hazardous to life or property

1. Right to Safety guards consumers from products that endanger life or property. 2. Examples include food, drugs, electronics and toys held to safety standards. 3. High prices, tax disputes and salary issues are addressed by other laws. 4. Hence (A) is correct. _Source: Maharashtra Balbharati Std XII OCM, Ch 8 "Consumer Protection", §8.2 ¶§8.2_

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In which year did a Stanford memo first use the term stakeholder?

  1. 1963
  2. 1973
  3. 1983
  4. 1993
Show answer and solution

Correct answer: A. 1963

The word stakeholder was first used in a 1963 internal memorandum at Stanford Research Institute.

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