CBSE Class 11 (Commerce) Business Services — practice questions
64 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.
Practice CBSE Class 11 (Commerce) Business Services in the app →Which feature of services means they cannot be touched?Which feature of services arises because each service is performed afresh for each customer?Simultaneous production and consumption of a service is calledWhich feature makes services perishable, so that they cannot be stocked for later use?The participation of the customer in the service delivery process is known asHow many basic features distinguish services from goods?In terms of type, goods are described asWhat can a customer take home after receiving a service?Which set lists the three broad categories of services?Services used by business enterprises to conduct their activities are calledWhich of these is classified as a business service?A bank accepts deposits from the public for the purpose ofWhich bank supervises, controls and regulates all commercial banks of a country?Commercial banks in India are governed by which Act?Which banks are an important source of rural agricultural financing in India?Export-import banks fall under which category of banks?Which institution is the central bank of India?Which of these is a private sector bank?Public sector banks usually emphasise more onBanking policy has shifted from class banking towardsWhich type of deposit pays a higher rate of interest than a savings account?Which of these is a form of bank advance?A cheque that can be encashed immediately at the bank counter is aA cheque that must be deposited only in the payee's account is called aWhich instrument do banks use to transfer funds between places for a nominal commission?The locker facility offered by banks is an example ofWhat does NEFT stand for?For how many days a year can customers use e-banking services?Internet banking is a part ofInsurance is a device by which a likely loss isThe written insurance contract is known as aThe firm that insures the risk of loss is called theThe small periodic payment made for insurance cover is calledWhich function of insurance invests the accumulated premium in income generating schemes?A contract of insurance is called uberrimae fidei, which meansIf the insured hides material facts, the insurance contract becomesInsurable interest means the insured has someWho has an insurable interest in property he holds on behalf of others?The principle that restores the insured to the same position as before the loss isThe principle of indemnity does not apply to which insurance?Under which principle is the most dominant cause of a loss taken into account?Which principle lets the insurer take over recovery rights after paying a claim?The insured's duty to take reasonable steps to minimise loss is the principle ofAfter a claim for damaged property is paid, ownership of that property passes to theWhy is life insurance not a contract of indemnity?In which life policy is the sum payable only after the death of the assured?An endowment policy pays the sum on a particular age or on death, whichever isA joint life policy is usually taken byWhich life policy suits those who want a regular income after a certain age?A children's endowment policy is taken to meet expenses ofA fire insurance policy is normally issued for a period ofDamage from overheating without ignition isMarine insurance covers the ship hull, the cargo and theWhich insurance type has a surrender value or paid up value?The country is divided into how many postal circles for managing post offices?Registration in mail services providesWhich saving scheme is offered through post offices?Along with the New Telecom Policy Framework 1999, which policy of 2004 guided telecom growth?VSAT stands forTo receive DTH services, a viewer needs a small dish antenna and aTransportation removes the hindrance ofIn India, health insurance mainly exists in the form ofMotor vehicle insurance is classified underCrop insurance gives financial support to farmers when crops fail because of