alleryWhich cue is missing in a typical telephone call?
APitch of speech
BFacial expressions
CSpoken words
DTone of voice
Answer & Solution
Correct answer: B. Facial expressions
1. Telephone calls are restricted to verbal language and paralanguage.
2. They exclude facial expressions.
3. Words, tone and pitch are all carried by the phone.
_Source: Wikipedia, Communication: Channels_
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