In Herzberg's two-factor theory, which factors lead to job satisfaction and commitment?
AHygiene factors
BReal motivators
CSocial contacts
DDeficiency needs
Answer & Solution
Correct answer: B. Real motivators
1. Motivators relate directly to the work itself.
2. They are responsible for job satisfaction and increased commitment and creativity.
3. Hygiene factors mainly prevent dissatisfaction.
_Source: Wikipedia, Motivation, Major content theories_
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