Herzberg called pay, working conditions and supervision:
AHandling factors
BHearing factors
CHygiene factors
DHousing factors
Answer & Solution
Correct answer: C. Hygiene factors
1. These belong to job context rather than job content.
2. Their absence causes dissatisfaction.
3. He called them hygiene factors.
_Source: OpenStax Principles of Management, Chapter 14, Work Motivation for Performance._
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