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Samsung's faulty washers had to be put right so that the maker could retain customer:

ATonnage
BTraffic
CTenure
DTrust
Answer & Solution
Correct answer: D. Trust
1. A product that fails its claims damages the relationship. 2. Correcting the fault is what repairs it. 3. What is being protected is customer trust. _Source: OpenStax Business Ethics, Chapter 3, Defining and Prioritizing Stakeholders._
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