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The document setting out the levels of service a provider assures is a:
AService-loading agreement
BService-listing agreement
CService-leasing agreement
DService-level agreement
Answer & Solution
Correct answer: D. Service-level agreement
1. It supports the contract requirement.
2. The provider commits to stated levels.
3. It is a service-level agreement.
_Source: OpenStax Foundations of Information Systems, Chapter 7, Cloud Computing._
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