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Sort the marketing types

Exercise and reference answers

Items
  1. Group
    Internal
    Item
    Train staff
  2. Group
    Internal
    Item
    Motivate
  3. Group
    Internal
    Item
    Staff first
  4. Group
    Interactive
    Item
    Encounter
  5. Group
    Interactive
    Item
    Keep promise
  6. Group
    Interactive
    Item
    Face to face
  7. Group
    The chain
    Item
    Happy staff
  8. Group
    The chain
    Item
    Repeat trade
  9. Group
    The chain
    Item
    Profit grows
Groups
  1. Item
    Internal
  2. Item
    Interactive
  3. Item
    The chain
Instructions
Drop each clue onto internal, interactive or the chain.

Explanation

_Source: OpenStax Principles of Marketing, Chapter 11, Services: The Intangible Product._
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