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The quality approach applying quality principles across every part of the firm is:
ATotal Queue Management
BTotal Quota Management
CTotal Quality Management
DTotal Quantity Management
Answer & Solution
Correct answer: C. Total Quality Management
1. It grew from one consultant's ideas.
2. Every aspect of the firm is covered.
3. It is Total Quality Management.
_Source: OpenStax Introduction to Business, Chapter 10, supply chain and quality sections._
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