Information moves at a click but physical delivery takes time. This mismatch is called:
ACongruence in speed
BAbsence of the demand
CExcess of the supply
DIncongruence in speed
Answer & Solution
Correct answer: D. Incongruence in speed
1. Customers may lose patience.
2. Slow sites add to the frustration.
3. That is incongruence between order and fulfilment speed.
_Source: NCERT Class 11 Business Studies, Chapter 5, Emerging Modes of Business._
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