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Investors, customers, competitors and suppliers, who affect a firm directly, are:

ARandom forces
BSpecific forces
CGeneral forces
DInternal forces
Answer & Solution
Correct answer: B. Specific forces
1. They touch a firm's day-to-day working. 2. These are specific forces. 3. Social and legal conditions are general forces. _Source: syllabus Business Studies Part I, Chapter 3, Business Environment._
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