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Formal or informal

Exercise and reference answers

Upper category
Formal
Lower category
Informal
Items
  1. Category
    Formal
    Item
    Leave form
  2. Category
    Formal
    Item
    Notice
  3. Category
    Formal
    Item
    Report
  4. Category
    Formal
    Item
    Org chart
  5. Category
    Informal
    Item
    Grapevine
  6. Category
    Informal
    Item
    Chit chat
  7. Category
    Informal
    Item
    Rumour
  8. Category
    Informal
    Item
    Gossip
Instructions
Send each item to the formal communication track or the informal track.

Explanation

_Source: syllabus Business Studies Part I, Chapter 7, Directing._
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