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The Mumbai dabbawallas are cited as excellence through:
AAdvertising
BAutomation
CFranchising
DCoordination
Answer & Solution
Correct answer: D. Coordination
1. Four dabbawallas hand over each tiffin in turn.
2. The system is a Six Sigma enterprise.
3. Its secret is coordination.
_Source: NCERT Class 12 Business Studies Part I, Chapter 1, Nature and Significance of Management._
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