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Applicants can find guidance in the DPSS FAQs and the RBI website's:
AMuseum pages
BWeekly Bulletin
CCitizen's Charter
DAnnual Report
Answer & Solution
Correct answer: C. Citizen's Charter
1. The Directions point to two help sources.
2. One is the FAQ section of DPSS.
3. The other is the Citizen's Charter.
_Source: RBI Master Directions on Authorisation to operate a Payment System._
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