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The response to dishonour of a customer's cheques is left to the:
ABank's debenture
BBank's discretion
CBank's directors
DBank's depositors
Answer & Solution
Correct answer: B. Bank's discretion
1. A board approved policy must exist.
2. It must avoid penalising unintended dishonour.
3. The determination is left to the bank's discretion.
_Source: Reserve Bank of India (Commercial Banks - Responsible Business Conduct) Directions, 2025_
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