May a bank refuse to issue a small draft against cash to a non-customer?
AYes, it always may
BYes, on holidays
CYes, above limits
DNo, it may not
Answer & Solution
Correct answer: D. No, it may not
1. Small value drafts must be issued by branches.
2. Having an account with the bank is not a condition.
3. So the branch may not refuse.
_Source: Reserve Bank of India (Commercial Banks - Responsible Business Conduct) Directions, 2025_
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