Start learning →

When an application is rejected the officer must record the:

AReasons
BReceipts
CReferrals
DRegisters
Answer & Solution
Correct answer: A. Reasons
1. No application may be turned down without thought. 2. The decision has to be justifiable later. 3. The officer records the reasons for rejection. _Source: Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025_
Practise this question with Quill — IBPS Clerk →

Keep practising Banker-Customer Relationship

Browse all Banker-Customer Relationship questions for IBPS Clerk, or explore more Banking Awareness topics.

Start a Banker-Customer Relationship lesson →