alleryThe Customer Acceptance Policy must not deny facilities to the:
ADisaffiliated
BDisassociated
CDisconnected
DDisadvantaged
Answer & Solution
Correct answer: D. Disadvantaged
1. The policy governs who may be onboarded.
2. It expressly protects persons with disabilities.
3. It must not shut out the financially or socially disadvantaged.
_Source: Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025_
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