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Consumers are advised to pay close attention to the terms used in:

AStorage arrangements
BSystem assessments
CSoftware allocations
DService agreements
Answer & Solution
Correct answer: D. Service agreements
1. What a provider owes is stated contractually. 2. The wording of that contract governs the outcome. 3. Consumers should pay close attention to the terms that are used in service agreements. 4. So the answer is service agreements. _Source: NIST SP 800-146, 'Cloud Computing Synopsis and Recommendations'_
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