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SLA management covers contract definition, enforcement and SLA:

AMonitoring
BMarketing
CMirroring
DMigrating
Answer & Solution
Correct answer: A. Monitoring
1. An SLA is not useful if nobody checks it. 2. Definition and enforcement need something in between. 3. SLA management encompasses SLA contract definition, SLA monitoring and SLA enforcement. 4. So the answer is monitoring. _Source: NIST SP 500-292, 'NIST Cloud Computing Reference Architecture'_
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