How many types of service agreement are identified?
ATwelve types
BTwo types
CNine types
DSeven types
Answer & Solution
Correct answer: B. Two types
1. Agreements differ by whether the terms can be changed.
2. That gives a simple split.
3. Two types of service agreements exist, predefined non-negotiable and negotiated.
4. So the answer is two.
_Source: NIST SP 800-144, 'Guidelines on Security and Privacy in Public Cloud Computing'_
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