alleryStart learning →What is wrong with installing a new system on top of inefficient business processes?
AIt voids the warranty offered by the vendor
BIt doubles the licence fee that must be paid
CIt is a waste of both time and money
DIt makes the system impossible to install
Answer & Solution
Correct answer: C. It is a waste of both time and money
1. A successful project requires evaluating and restructuring business processes before choosing technology.
2. Installing a new system on top of inefficient business processes is a waste of time and money.
3. The system design and implementation must include people and process changes, not only technological ones.
4. The failure is therefore economic rather than technical.
5. Nothing about poor processes voids a warranty or changes a licence fee.
6. The installation itself will succeed, which is exactly why the waste goes unnoticed.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 13 "Using Technology to Manage Information", section 13.4 Technology Planning_
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