What does an exception report show?
AEvery transaction recorded during the period
BThe forecast for the next accounting period
CThe average performance of each department
DCases that fail to meet some set standard
Answer & Solution
Correct answer: D. Cases that fail to meet some set standard
1. An information-reporting system produces several kinds of output.
2. Exception reports show cases that fail to meet some standard.
3. A receivables exception report listing all customers with overdue accounts helps collection staff focus their work.
4. A complete listing of every transaction would defeat that focusing purpose.
5. Forecasts come from decision support models rather than from exception reporting.
6. Departmental averages appear in summary reports, which are a different output.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 13 "Using Technology to Manage Information", section 13.3 Decisions, Decisions: Management Support Systems_
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