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What is the appropriate way to apologise for a mistake at work?
AI am sorry for the error. I will make sure it does not happen again.
BIt wasn't my fault.
CSorry, but it is fine.
DMy apologies, but I don't care. (typical) (typical) (typical)
Answer & Solution
Correct answer: A. I am sorry for the error. I will make sure it does not happen again.
1. Genuine apology = acknowledge mistake + commit to correction.
2. Option A does both. The others deflect or trivialise.
_Source: TSICET 2024 PYQ Q.201 (Shift 1, Functional English)_
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