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'Right to be Heard' under consumer rights means a consumer can
ABe assured representation in matters affecting their interest
BBe present at every product launch (typical) (typical)
CDemand free goods (typical) (typical) (typical) (typical)
DForce any company to recall a product (typical) (typical)
Answer & Solution
Correct answer: A. Be assured representation in matters affecting their interest
1. Right to be Heard ensures the consumer's voice in policy and forum proceedings.
2. Consumer councils and forums must give the consumer a fair hearing.
3. It does not entitle free goods or unilateral recalls.
4. Hence (B) describes the right.
_Source: Maharashtra Balbharati Std XII OCM, Ch 8 "Consumer Protection", §8.2 ¶§8.2_
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