alleryStart learning →The number of service calls attended drives costs in which function?
AMarketing team
BProcurement
CAccounts team
DCustomer service
Answer & Solution
Correct answer: D. Customer service
Service calls, warranties and service hours are the drivers of customer service cost.
Keep practising Introduction to Strategic Cost Management
Browse all Introduction to Strategic Cost Management questions for CA Final, or explore more Cost and Management Accounting topics.
Related questions
Porter named cost advantage and which other way to win over rivals?A value engineering function is stated as an active verb plus what?A primary tenet of value engineering is that basic what be preserved?Value engineering began during World War II at which firm?In value engineering, value is the ratio of what?Who introduced the idea of core competency in 1990?A focus strategy targets which market scope?Cost leadership is driven by efficiency, scale, scope and what else?