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A poll on the company's own website found that 90% of respondents love the product, so the firm concludes most of its customers love it. The reasoning is most vulnerable because:
Awebsite respondents may not be representative of all customers
Bthe product has many features
Cthe poll was conducted online
D90% is not a large majority
Answer & Solution
Correct answer: A. website respondents may not be representative of all customers
Self-selected website respondents aren't a representative sample of all customers (sampling bias).
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