The Citizen's Charter concept aims at:
- limiting political freedom
- increased taxation
- transparency in service delivery
- restricting media
Show answer and solution
Correct answer: C. transparency in service delivery
1. Citizen's Charter outlines services + standards.
2. Adopted in India in 1997 modelled on UK Major government.
3. Reduces information asymmetry between citizen and state.
__Source: syllabus Indian Constitution at Work — governance reforms__