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IBPS PO Banker-Customer Relationship — practice questions — page 3

Explore 74 free Banker-Customer Relationship questions in IBPS PO Banking Awareness. Open each question or exercise to read its content, reference answers and available explanation.

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Banker-Customer Relationship questions and exercises with answers

Showing questions 61–74 of 74.

Worked practice questions

KYC of a medium risk customer must be updated at least once every:

  1. Five years
  2. Seven years
  3. Eight years
  4. Three years
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Correct answer: C. Eight years

1. High risk customers are updated every two years. 2. Low risk customers get the longest cycle. 3. Medium risk customers sit at eight years. _Source: Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025_

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KYC of a low risk customer must be updated at least once every:

  1. Two years
  2. Six years
  3. Four years
  4. Ten years
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Correct answer: D. Ten years

1. The cycle lengthens as risk falls. 2. Medium risk customers are updated every eight years. 3. Low risk customers are updated every ten years. _Source: Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025_

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KYC done at one branch is valid when the account moves to:

  1. Another branch
  2. Another banker
  3. Another bureau
  4. Another broker
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Correct answer: A. Another branch

1. Full KYC must already be complete. 2. It must not be due for periodic updation. 3. Then it holds for any branch of the same bank. _Source: Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025_

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