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Class 12 Commerce Consumer Protection — practice questions

Explore 13 free Consumer Protection questions in Class 12 Commerce Business Studies. Open each question or exercise to read its content, reference answers and available explanation.

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Consumer Protection questions and exercises with answers

Showing questions 1–13 of 13.

In India, consumer interests are presently safeguarded primarily by the:Read the answer and worked solution →The consumer right that protects against goods hazardous to life and health is the:Read the answer and worked solution →The consumer right to be told about the quality, quantity, purity and price of goods is the:Read the answer and worked solution →The right to be assured access to a variety of goods at competitive prices is the:Read the answer and worked solution →The right that a consumer's complaint will receive due attention at appropriate forums is the:Read the answer and worked solution →The right to get relief and compensation against unfair trade practices is the:Read the answer and worked solution →The three-tier redressal machinery under the Consumer Protection Act consists of the District, State and ___ Commissions:Read the answer and worked solution →A 'consumer' under the Act is a person who buys goods or hires services for:Read the answer and worked solution →The Latin maxim 'caveat emptor', which consumer protection laws move away from, means:Read the answer and worked solution →The right that empowers consumers to acquire the knowledge and skill to be informed buyers is the:Read the answer and worked solution →Complaints involving the highest value of goods or services are filed directly with the:Read the answer and worked solution →A consumer who is dissatisfied with the order of the District Commission can appeal to the:Read the answer and worked solution →Standardisation marks like ISI and AGMARK help consumers exercise their right to:Read the answer and worked solution →

Worked practice questions

In India, consumer interests are presently safeguarded primarily by the:

  1. Consumer Protection Act, 2019
  2. Indian Contract Act, 1872
  3. Sale of Goods Act, 1930
  4. Companies Act, 2013
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Correct answer: A. Consumer Protection Act, 2019

The Consumer Protection Act, 2019 is the current law protecting consumers in India.

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The consumer right that protects against goods hazardous to life and health is the:

  1. Right to seek Redressal
  2. Right to Safety
  3. Right to Choose
  4. Right to be Heard
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Correct answer: B. Right to Safety

Right to Safety guards against goods/services hazardous to life and health.

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The consumer right to be told about the quality, quantity, purity and price of goods is the:

  1. Right to Safety
  2. Right to be Informed
  3. Right to Choose
  4. Right to Consumer Education
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Correct answer: B. Right to be Informed

Right to be Informed covers quality, quantity, purity, standard and price.

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