CBSE Class 12 (Commerce) Consumer Protection — practice questions
67 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.
Practice CBSE Class 12 (Commerce) Consumer Protection in the app →In India, consumer interests are presently safeguarded primarily by the:The consumer right that protects against goods hazardous to life and health is the:The consumer right to be told about the quality, quantity, purity and price of goods is the:The right to be assured access to a variety of goods at competitive prices is the:The right that a consumer's complaint will receive due attention at appropriate forums is the:The right to get relief and compensation against unfair trade practices is the:The three-tier redressal machinery under the Consumer Protection Act consists of the District, State and ___ CA 'consumer' under the Act is a person who buys goods or hires services for:The Latin maxim 'caveat emptor', which consumer protection laws move away from, means:The right that empowers consumers to acquire the knowledge and skill to be informed buyers is the:Complaints involving the highest value of goods or services are filed directly with the:A consumer who is dissatisfied with the order of the District Commission can appeal to the:Standardisation marks like ISI and AGMARK help consumers exercise their right to:The earlier market approach of caveat emptor was replaced by which approach?Charging more than the Maximum Retail Price on a packed item is called what?Which of these describes the sale of counterfeit goods?Falsely claiming superior quality or grade for a product in an advert is which malpractice?The Consumer Protection Act 2019 replaced which earlier consumer law?In which year did the Consumer Protection Act 2019 come into effect?Which President gave assent to the Consumer Protection Bill in August 2019?Which Union minister introduced the 2019 consumer bill in the Lok Sabha?On which date did the Rajya Sabha pass the Consumer Protection Bill 2019?What must every e-commerce entity display under the 2019 Act?What is the job of the Consumer Protection Councils?The 2019 Act applies to transactions of which kind?How many consumer rights does the Consumer Protection Act 2019 provide for?Buying ISI marked electrical appliances protects which consumer right?Printing ingredients and manufacture date on a pack upholds which right?Access to a variety of products at competitive prices is which right?A firm setting up its own grievance cell supports which consumer right?Replacement of a faulty product or compensation for loss reflects which right?Which right lets a buyer learn about reliefs available throughout life?Which quality mark should a buyer look for on electrical goods?Which quality mark applies to agricultural produce graded under the 1937 Act?Why should a buyer always ask for a cash memo?Which campaign of the Department of Consumer Affairs spreads consumer awareness?Which toll-free number serves as the national consumer helpline?FICCI and CII protect consumers mainly by doing what for members?How many tiers of redressal machinery does the 2019 Act provide?Within how many days must an appeal from a District Commission order be made?Where does an appeal against a National Commission order lie?A party unhappy with a State Commission order appeals to which body?Who establishes the State Commission?A District Commission may direct parties to mediation within how many days?A defect in goods needs laboratory testing. What does the Commission do?Which relief gives the buyer a defect free item in place of a faulty one?Which relief is awarded to punish the seller in suitable cases?Who can file a complaint as a complainant under the Act?Goods falsely claimed to be genuine are known as what?Under the Act, injury means illegal harm to body, mind or what else?A practice that manipulates price or the flow of supplies is called what?Falsely representing the quality or standard of goods to boost sales is called what?A shortfall in the manner of performing a service is called what?A manufacturer's duty to compensate for harm from a defective product is called what?Which item is excluded from the meaning of product under the Act?How do satisfied customers help a business in the long run?A business uses society's resources, so what duty follows?Exploitative trade practices by a firm may invite what?Why do consumers need protection until their associations become strong?Customer grievance cells set up by firms are an example of what?Which is a function of consumer organisations and NGOs?NGOs that protect consumers are what kind of organisations?Which 1930 law protects buyers when goods fail express or implied conditions?Which 1872 law states when promises are legally binding?Underweight packs usually result from which unfair practice?The 2019 Act applies to which suppliers?What is the main aim of the 2019 Act regarding grievances?