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BBA Business Communication — practice questions

22 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.

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Translating an idea into words or symbols before sending it is called:The receiver turning those symbols back into meaning is called:Anything that distorts the clarity of a message is called:The response that completes a communication episode is:The three types of communication used in organisations are oral, written and:The most prevalent type of communication, covering all spoken exchanges, is:Emails, texts, letters, reports and manuals all count as:A recommended way to cut the volume of email is to sort messages into folders by:Outgoing emails that are vague, too long or copied too widely tend to make colleagues:How accurately an employee receives instructions can be shaped by her:The degree to which both parties are attentive in a conversation is called interaction:Decentralising an organisation has often been argued for because it leads to a more:The web of personal connections that never appears on the organisation chart is the:Managers scanning their surroundings for information are playing the role of:Passing privileged information down to subordinates who lack other access is the role of:Sending information to people outside the organisation is the role of:A manager reacting involuntarily to a crisis is filling the role of:Deciding who gets funding, equipment and staff time is the role of:Time spent on budget allocations and labour agreements puts a manager in the role of:The four channels of management communication are talking, listening, reading and:Writing is described as a career sifter because managers who cannot write clearly are:Once a document leaves the manager's desk, the text points out that it: