BBA General Organisational Behaviour — practice questions
44 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.
Practice BBA General Organisational Behaviour in the app →A store manager orders raw material every week using the same well-known criteria. This is a:A manager weighs whether to adopt a brand new technology with many unknowns. This is a:Mental shortcuts managers use to reach routine decisions quickly are called:Programmed decisions are also described as:Nonprogrammed decisions are also described as:The systematic decision-making process described has how many steps?The first step in that systematic process is to:After generating alternatives, the next step is to:The final step in that process is to:The idea that we cannot be fully rational because we cannot grasp all alternatives is:Choosing the first acceptable solution rather than hunting for the best one is:Paying more attention to information that supports what we already believe is:Time pressure in decision-making tends to push managers toward:Managers with more experience are better at decisions mainly because experience helps them:Only generating two options before choosing risks:Group members staying silent about concerns just to keep the peace is called:One group member deliberately taking the role of critic is playing the:The main advantage of involving a group in a decision is that it brings:A risk in group decisions is that one powerful member may:For routine decisions, the rules and criteria can be:A retail manager who always adds 30 percent staff for a big sale is using a:Deciding how many raw materials to order, given stock and expected production, is best treated as:Translating an idea into words or symbols before sending it is called:The receiver turning those symbols back into meaning is called:Anything that distorts the clarity of a message is called:The response that completes a communication episode is:The three types of communication used in organisations are oral, written and:The most prevalent type of communication, covering all spoken exchanges, is:Emails, texts, letters, reports and manuals all count as:A recommended way to cut the volume of email is to sort messages into folders by:Outgoing emails that are vague, too long or copied too widely tend to make colleagues:How accurately an employee receives instructions can be shaped by her:The degree to which both parties are attentive in a conversation is called interaction:Decentralising an organisation has often been argued for because it leads to a more:The web of personal connections that never appears on the organisation chart is the:Managers scanning their surroundings for information are playing the role of:Passing privileged information down to subordinates who lack other access is the role of:Sending information to people outside the organisation is the role of:A manager reacting involuntarily to a crisis is filling the role of:Deciding who gets funding, equipment and staff time is the role of:Time spent on budget allocations and labour agreements puts a manager in the role of:The four channels of management communication are talking, listening, reading and:Writing is described as a career sifter because managers who cannot write clearly are:Once a document leaves the manager's desk, the text points out that it: